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訳わかんね~!Officeを認証できない!サービス窓口に問い合わせてみた【窓口へ行った経緯編】

訳わかんね~!Officeを認証できない!サービス窓口に問い合わせてみた【窓口へ行った経緯編】

2017-01-25k

このエラーコードが、不具合の始まり。購入時、添付されていたOFFICE Premiumカードのプロダクトキーが認証できまさせんでした。

訳わかんね~!「エラーコード:1000」がでてOfficeを認証できない!
Officeを使おうと思い、Surface Pro4を購入しました。 すでに持っているマイクロソフトアカウントでサインインを行い、購入...

一見、認証できたと思たのですが…Officeソフトを開くと

Officeライセンス認証できない

と表示。電話認証もできない状態。

トリ夫(管理人)
電話認証どうすればいいんすか? マイクロソフトさん。

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Officeの再インストール

新しいアカウントを作って、そちらで再度プロダクトキーを入れました。そして、マイアカウントから、Officeの再インストール。すると、

Officeライセンス認証 35

が出るようになりました。結果、電話認証をしました。電話認証は6ケタの数字の羅列を9組入力します。結構手間。

トリ夫(管理人)
ようやくできたぜ~。これでいいんでしょ! マイクロソフトさん。

すると…

windowsofficeライセンス認証ウィザード

トリ夫(管理人)
ふざけんじゃねーよ! マイクロソフトさん。

とりあえず、最初から試してみましょう。

認証手続きの入り口

いくつか入り口があります。

スタートパネルから

「Officeの便利な使い方を見る」を選択する。

2017-01-29 (1)

下部項目の、Officeのインストールを選択します。

2017-01-29

まずは、

2017-01-28 (3)

購入時添付してあった、Office Premiumのプロダクトキーを入力します。

2017-01-28 (4)

Officeソフトから

Officeライセンス認証 13  Officeライセンス認証 23Officeライセンス認証 33Officeライセンス認証 34

エラーコード:1000は出なくなったけど、他のPCにすでにインストールしてるんじゃねぇ?と疑われる始末

やっぱり認証できない。でも今度は、 ズルしてないか疑われてます。windowsofficeライセンス認証ウィザード

サービス窓口にチャットで質問

マイクロソフト相談窓口は↓

オフィス認証についての窓口は↓

実際のやり取りは次回、報告します。

コストパフォーマンスを考えて、自分に合ったオフィスソフトを購入して得をする
スマホが普及し、ネット利用のシェアはパソコンからスマホに代わりました。パソコンを利用する理由の多くは、何かしら文章を打つ仕事・趣味があったり...
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